EXPLORE THE UNKNOWN LLP
COVID-19 Health and Safety Guidelines prepared based upon
ADVENTURE TRAVEL COVID-19
HEALTH AND SAFETY
GUIDELINES – ATTA
These guidelines have been prepared in liaison with local government health and safety regulations and the ATTA Adventure Travel Guidelines which are recommended best practice within the adventure travel industry.
Disclaimer: The information contained within these operational guidelines may change from time to time due to the evolving nature of the COVID-19 pandemic. It must not by itself be relied upon in determining obligations or other decisions.
Adventure Travel Trade Association does not assume, and expressly disclaims, any legal or other liability for any inaccuracy, mistake, misstatement, or any other error of whatsoever nature contained herein. The information accessible in this document has been compiled from many sources that are not controlled by Adventure Travel Trade Association. While reasonable care has been taken in the compilation and publication of the contents of this document, Adventure Travel Trade Association makes no representations or warranties, whether express or implied, as to the accuracy or suitability of the information or materials contained in this document.
Adventure Travel Trade Association and Explore the Unknown LLP shall not be liable, directly, or indirectly, to the user or any other third party for any damage resulting from the use of the information contained or implied in this document.
CYCLING & HIKING
As any activity, cycling presents opportunities and challenges for minimizing COVID-19 risk of transmission. Cycling has been considered a healthy option for exercising and is recommended as a COVID-19-friendly form of transportation by governments. It is done individually in well ventilated spaces and gear sharing is easily avoided or managed. On the other hand, airborne ‘droplet clouds’ may have extended zones and distances when riding that require attention to manage. As of the time of this publication, guidelines for physical distancing while cycling have not been thoroughly researched, thus the recommendation of employing “layers of protection”1 still stands. For cycling activities, there are two different protocols for social distancing. One protocol for the group activities while actively engaged in cycling (riding), and one protocol for preparation and other related activities (non-riding).
- Small groups will always be favoured to promote social distancing. Explore will strive to keep trip participant numbers as low as reasonably possible.
- Physical distancing does not need to apply to household units.
- When riding, groups will be organized to promote physical distancing. When riding, riders will be encouraged to consider riding staggered, not immediately next to another rider. Guests will be encouraged to keep reasonable physical distance as the tour allows.
- When to use face coverings while riding is a hard decision for cycling because of the potential to restrict breathing while exercising caused by transmissions barriers. Riders will be encourage to consider using face coverings when physical distancing is not possible or during stretches of proximity to other riders and non-riders (e.g. when passing through towns or villages)
- When not riding, face coverings will be required when in situations of higher risk of transmission, such as transportation, close proximity instruction or assistance, or during riding breaks.
- Explore staff will strive for physical and social distance at the beginning and at the end of tours, always favoring open and well ventilated spaces.
- Pre-Arrival, Instruction and Briefing:
- Explore will have the following screening actions in place. Before joining the activity guests will be asked to self-assess their physical conditions and self-screen their risk profile. Guests will be requested to determine or declare if they have symptoms, however mild, or are in a household where someone has symptoms, and will be advised to stay at home. Guests will have their temperature recorded before beginning a tour and thereafter after every 6-8 hours should the tour be for an extended period of time.
- All the government require health and safety measures with regards to COVID -19 must be adhered to which include and are not limited to: regular hand washing with soap and water, regular use of hand sanitisers, taking appropriate measures when sneezing or coughing.
Re-tour briefing will be used to ensure guests understand the risks and what’s expected of them to participate.
- Explore will endeavor within reason to ensure ample access to hand washing and sanitizers, before, during and after each tour
- Briefings will be adapted to avoid the need to get close to guests and to increase guests independence on basic tasks whenever possible, such as, bike sizing, helmet fitting, and basic adjustments while on the road.
- When closer contact is required face masks must be used.
- The use of vehicles to transport clients includes a higher degree of COVID-19 transmission risk. Measures to mitigate risk will be used whenever possible, these include;
opening vehicle windows, providing space in between passengers and having passengers wear face coverings.
- Routes and Roads:
- Explore will work to minimize guest exposure to other people and limited spaces by using backroads, low traffic areas, and times of low traffic.
- When stopping for roadside attractions or snacks, we will ensure the stop-area size has enough spacing to promote distancing.
- When loading and unloading cycles or gear, we will consider how to manage surface contact risks, which may include having each rider handle their own bicycle and gear.
- We will maintain our company standards of distancing and sanitation when encountering other groups. To note: often people socialize and chat on rests or at stops – remember they might not know or might not be following the same health and safety standards that we require of our group.
- Road Assistance:
- Our procedures and group culture has been adapted to be able to help guests while at the same time promote proper distancing and safety protocols. For example,
Riders will be coached on how to deal with their own mechanical problems whenever possible. Our team will always have a clean repair kit that we can hand out to guests.
- If you and when we need to get ‘hands on’, staff will clean and sanitize their hands before touching any equipment, pay attention to ensure face coverings are in place, and take care to avoid face proximity.
- All riders will be required to take part with some form of face covering.
- In case of first aid, some distancing methods will need to be adapted or cannot be used. Where possible we will use Personal Protective Equipment – PPE such as face coverings and gloves.
Enhancing sanitation is a key part of mitigating COVID-19 risk. When at all possible, participants should avoid sharing equipment and should care for and carry their own personal equipment.
- Explore will work to prevent surface contact where needed, for example:
- High use areas will be cleaned and sanitized regularly.
- We will aim to prevent contact in high use areas when possible.
- Each rider should have their individual gear, such as, bicycle, helmet, gloves, hydration system.
- We will strive to have guests size and choose equipment with minimum handling, and care for their own equipment for the duration of the tour.
- Riders will be advised to bring their own bikes and equipment whenever possible.
- For road repairs, we will strive for physical distancing and consider barriers when closer contact is required. Each tour will have a designating a ‘mechanic’ that will handle the tools and repairs, and riders will be coached to be able to fix their own equipment.
- Bikes and gear for rent that could be a vector for transmission will be sanitized before and after use.
- Cleaning and sanitizing methods that will be used are those that have been determined to kill the COVID-19 virus, and in line with the recommendations of official health and safety agencies.
- Explore will also consider implementing safe-handling procedures for personnel who use cleaning products to clean equipment to prevent harm from chemicals or cross-contamination.